Return Policy

Return Policy
If an order is not received or if you received a product that is either damaged or faulty, then a refund application must be submitted to within 10 days from the date of dispatch of goods.
Your application and other details should be sent by email to
Then there will be an investigation process and if the result leads to a satisfactory conclusion what the customer claimed it then a Return Material Authorization number (ERI) will go to the client and then only defective goods can then be returned.
Should you require replacement or refund provided that the product is not to your liking, or not as you expected except in the case where you changed your opinion on the market then the shipping costs and other charges will be borne by you and refund when required. To complete the process must first be received products from us in their original condition where stalisan.
The following options are available:
Replacement: In case of replacement will be sent to you immediately the product without charge.
Credit: If a credit is required, then the appropriate account will be credited the amount of the transaction and make the value the currency selected is the day when you made the transaction.
Return: If you will be refunded the transaction will be effected in the same manner that the payment was made (ie if payment was made with Visa, the credit will return to Visa).
Returns are not accepted in case you changed your opinion on the market. So be careful when you order. For refunds and changes are not permitted.

When you deliver the order and then acquire ownership of all products. The not be liable for any damage caused to the goods unless the damage is due to fault / error producer and covered by warranty.